At 8900 bdt, we handle your personal information with a clear purpose: to keep your account running, your transactions recorded, and your contact details accurate. This policy tells you exactly what data we collect when you use our platform, how we hold it, and what steps you can take to review or correct it. Access to this platform and its services depends on your local law and the eligible regions we operate in.
Account data clarity
Rocket, Upay, Bank Transfer context
Your right to review
Local law applies
POLICY DETAILS
How 8900 bdt Handles Your Personal Information
When you open an account with us, we collect the information you provide directly — your name, email address, mobile number, and the payment method details you enter during a transaction. If you use Rocket, Upay, or Bank Transfer to fund or withdraw from your account wallet, the transaction reference and amount are recorded against your account history. We do not store full bank credentials; we hold only what is necessary to process and reconcile your wallet activity. We also collect technical data automatically when you browse or log in — device type, browser version, IP address and session duration. This helps us detect unusual login activity and keep your account accessible from the device you normally use. We do not sell your personal information to third parties. Where we share data with processors — such as payment gateway partners — those parties are bound by data handling obligations consistent with this policy. Your information is retained for as long as your account remains active and for a period afterwards as required for financial record-keeping under applicable rules. You may request details of what we hold at any time through our published contact route.
Rocket payment reference
Upay wallet record
Bank Transfer history
Account session data
Contact us to review
POLICY SCOPE
Where This Policy Applies and What It Covers
This policy covers the data we handle within the 8900 bdt platform itself — account creation, login sessions, transaction records tied to Rocket, Upay, or Bank Transfer, and any support messages you send us. It does not extend to third-party websites you reach through links on our pages, nor to payment processors who operate under their own separate privacy terms. Understanding the boundary helps you know when you are protected by this policy and when another party's terms apply instead.
Account Access
Data collected during login, password reset, and account profile updates is covered here. This includes the mobile number or email you registered with and any changes you make to your contact details inside your account settings.
Transaction Records
Wallet activity linked to Rocket, Upay, or Bank Transfer deposits and withdrawals falls within this policy. We log transaction references and amounts; full payment credentials remain with the payment provider under their own terms.
Site Content and Sessions
Browsing data gathered while you navigate the platform — pages viewed, session length, device type — is processed by us under this policy to maintain service quality and detect anomalous activity on your account.
Third-Party Services
External links, payment processors, and game content providers operate under their own privacy frameworks. Once you leave our platform or complete a transaction via a third-party gateway, their policy governs that data — not ours.
ACCOUNT HOLDER RIGHTS
What You Can Do Under This Policy
You have practical choices available to you at any point. If you want to see the personal information we hold against your account — your name, contact details, and transaction history including Rocket or Upay records — you can request a summary through our support channel. If any detail is incorrect, such as a mobile number or email address, you can update it directly inside your account settings without contacting us first. For data held on our side that you cannot edit yourself, raise a correction request in writing and we will review it within our standard handling window. You can also ask us to clarify how a specific piece of your data is being used, or request that we delete information where we have no ongoing legal or financial obligation to retain it. We will respond to each request through the same contact route you used to reach us. Keep in mind that access and data rights may vary depending on your local law and the eligible region in which you hold your account.
Review Your Records
Request a summary of the personal data and transaction history held on your account, including wallet activity tied to Rocket, Upay, or Bank Transfer entries.
Correct Account Details
Update your email or mobile number directly in your account settings. For data you cannot edit yourself, submit a written correction request through our support route.
Raise a Data Question
If you want to understand why a specific piece of information was collected or how it is being used, contact us and we will explain in plain terms what we hold and the reason for it.
Request Support on Deletion
Where we have no active legal or financial obligation to retain your data, you may ask us to delete it. We will confirm the outcome of any deletion request through the contact path you used.
PRIVACY CONTACT PATHS
How to Reach Us About This Policy
If you have a question about how your data is handled, want to correct a detail, or need to submit a formal privacy request, use the contact routes published on our platform. We do not operate a privacy contact separate from our standard account support — the same route handles policy questions alongside general account help. When you contact us, include your registered email or mobile number so we can locate your account record without delay.
Account Support Chat
Open the support section from your logged-in account to send a message about your privacy request. Include your account details so we can match your query to the correct record and respond accurately.
Email Contact
Send your written privacy query or correction request to the email address listed in our published contact page. State clearly whether you are requesting data access, a correction, or deletion, and which account it concerns.
Help Centre
Our help centre contains the current published contact details and outlines the steps to follow for a formal data request. Check there first for the correct address and any updated handling instructions before you write.
DATA HANDLING PRACTICE
Inside 8900 bdt: How We Protect and Manage Your Data
Keeping your account data accurate and secure is a continuous operational task, not a one-time setup. We apply access controls so that only the account processes that need your information can read it. Session data is handled with standard encryption in transit, and login activity is monitored for unusual patterns — for example, a login from a device or location that does not match your normal access history may prompt a verification step. Cookies on our platform are used to maintain your login session and remember your language and display preferences; they do not build advertising profiles. You can manage cookie behaviour through your browser settings, though disabling session cookies will affect your ability to stay logged in. Data retention follows our financial record-keeping obligations; once those obligations are met and your account is closed, we delete or anonymise information that is no longer needed. For any question about a specific data practice, the contact routes in the previous section are the right place to start.
Access Controls
Internal access to your account data is limited to the processes that require it. No team member or system reads your wallet or contact information outside of the account or support functions that need it to operate.
Cookie Use
We use session cookies to keep you logged in and to remember your display preferences. We do not use cookies to build advertising or behavioural profiles. You can adjust cookie handling in your browser settings at any time.
Data Retention
Your information is kept for as long as your account is active and for the period required by applicable financial record rules after closure. Once those requirements are satisfied, we delete or anonymise what we no longer need to hold.
Policy Updates
When we update this policy in a material way, we will publish the revised version on this page with a note of what changed. Continuing to use your account after a published update means you have read the revised terms.
POLICY FAQ
Privacy Policy Questions Answered
Below are the questions we hear most often about data handling, account records, and your rights under this policy. If your question is not covered here, the support routes listed above are the right place to send it.
What personal information does 8900 bdt collect when I register?
We collect the name, mobile number, and email address you provide during registration. Once you add a payment method such as Rocket or Upay, we also record the transaction references linked to your account wallet. We do not store full bank credentials on our side.
Does 8900 bdt share my data with third parties?
We share your data only with processors needed to run the platform — for example, payment gateways that handle Rocket, Upay, or Bank Transfer transactions. Those parties are bound by data handling obligations. We do not sell your information to advertisers or unrelated third parties.
How do I see what data 8900 bdt holds about me?
Contact us through the account support chat or the email address on our contact page. Include your registered mobile number or email so we can locate your record. We will send you a summary of the personal information held against your account.
Can I correct or update the information on my account?
Yes. Your email address and mobile number can be updated directly in your account settings. If a detail is held on our side and cannot be edited by you directly, raise a written correction request through support and we will review it.
How long does 8900 bdt keep my account data after I close my account?
We retain your data for the period required by applicable financial record-keeping rules after your account closes. Once those obligations are met, we delete or anonymise the information. The exact retention window depends on the rules that apply to your eligible region.
Does this privacy policy apply if I use Rocket or Upay to transact?
Our policy covers the transaction reference and amount we record on our side when you use Rocket, Upay, or Bank Transfer. The payment provider's own privacy terms govern the data they hold. We recommend reading both if you want a complete picture of how your payment data is handled.